Home
E-9-1-1 News
Emergency Numbers
Board Members
Address Information
Cullman Location
E-9-1-1 History
Using E-9-1-1
Links		 How to Use the 9-1-1 System
 

Enhanced 9-1-1 is available in Cullman County anytime you need help in an emergency. When you dial 9-1-1 we receive a computer display of your name, address and phone number so help may be sent quickly to your home or business. This web page provides a general overview on how to us the 9-1-1 System. This information is provided by the Cullman County E-9-1-1 Board of Commissioners.

WHAT IS A 9-1-1 EMERGENCY?

You should never dial 9-1-1 UNLESS IT IS A LIFE THREATENING SITUATION. To do so would tie up an emergency line unnecessarily.

bulletDIAL 9-1-1 TO REPORT A FIRE.
bulletDIAL 9-1-1 TO REPORT AN ACCIDENT.
bulletDIAL 9-1-1 IF YOU NEED AN AMBULANCE FOR ANY MEDICAL EMERGENCY. (Not for routine transport services)
bulletDIAL 9-1-1 ANYTIME YOU FEEL LIFE IS THREATENED.

LAW ENFORCEMENT

If you need the Police or Sheriff dial 9-1-1. Do not call 9-1-1 for basic information or to report minor problems like barking dogs or a loud party.

FIRE DEPARTMENT

In case of any fire dial 9-1-1. Small fires can quickly become large so do not hesitate to call immediately. Your local fire department will be advised of your location so they can respond as quickly as possible.

EMERGENCY MEDICAL

For a medical emergency dial 9-1-1. If your need an ambulance 9-1-1 can connect you to the ambulance dispatch center.

TALK TO THE CALL TAKER

WHAT THE 9-1-1 DISPATCHER WILL NEED TO KNOW:

bulletMY 9-1-1 ADDRESS IS___________________________
bulletMY PHONE NUMBER IS_________________________
bulletMY EMERGENCY IS____________________________
bulletSTAY CALM AND ANSWER ALL QUESTIONS ASKED BY THE 9-1-1 DISPATCHER.

ONLY IN THE RARE CASE WHERE THE CALLER CANNOT TALK WILL THE INFORMATION ON THE 9-1-1 SCREEN BE USED TO DISPATCH AN EMERGENCY VEHICLE.

POST YOUR ADDRESS

During an emergency it is important that your home or business be easy to find. If your house or business number is not clearly visible from the road precious time may be lost looking for you. Post your house number on the front so it can be easily seen by an emergency vehicle driver. In addition if your house is far off the road you may want to post the number on a post at your driveway entrance. Posting the number on both sides of your mail box will be helpful when permitted to do so by your post office or carrier if it is located alone in front of your house. It is not helpful to emergency services if there is more than one mailbox at the same location.

NON-EMERGENCY CALLS

The following Numbers may be used for NON-EMERGENCY calls:

bulletAmbulance - 734-1524 or 739-8530
bulletCullman Police Department - 734-1434
bulletCullman County Sheriff - 734-0342
bulletWeather Information, EMA - 739-3537
bulletCullman Fire Department - 734-6272
bulletHanceville Police Department - 352-9811

The numbers should be used to ask for information and to report non-emergency situation. Non-emergency calls include the following:

bulletQuestions concerning court cases.
bulletNuisance reports such as barking dogs or neighbor problems.
bulletInformation about roads or road conditions.
bulletInformation about the weather
bulletNon-emergency ambulance services.
bulletAny other calls not related to the endangerment of life or property.

FOR INFORMATION OR REQUEST FOR SPEAKERS

If you have questions or need additional information, please call the business office at 734-0911.

We also welcome the opportunity to provide a speaker for your organization's meeting. Call 734-0911 to arrange a speaker or tour of a 9-1-1 center for your group.